Lumepoint – Cookie Policy

Effective Date: 01 April 2026

This Cookie Policy explains how Lumepoint (‘we’, ‘us’, or ‘our’) uses cookies and similar tracking technologies when you visit our website at https://www.lumepoint.com or use our Services. It explains what these technologies are, why we use them, and your rights to control their use.

For more information about how we handle your personal data more broadly, please refer to our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your computer or device when you visit a website. They are widely used to make websites work correctly, improve performance, and provide information to site owners. Cookies may be set by us (first-party cookies) or by third-party services we use (third-party cookies).

Similar technologies include web beacons, pixels, and local storage, which function in comparable ways. References to ‘cookies’ in this policy cover all such technologies unless stated otherwise.

2. How We Use Cookies

We use cookies for the following purposes:

•       These are necessary for the website and platform to function. They enable core features such as secure login, session management, and account authentication. Without these cookies, the Services cannot be provided. These cookies do not require your consent as they are strictly necessary.

•       These collect anonymised information about how visitors use our website, such as which pages are visited most frequently and whether any errors occur. This data helps us improve the platform. We use Google Analytics for this purpose.

•       These remember your preferences and settings to provide a more personalised experience, such as remembering your chosen plan or login state across sessions.

•       We may use these to understand how users interact with our marketing content and to measure the effectiveness of campaigns. These are only set with your consent where required by law.

3. Specific Cookies We Use

The following table lists the cookies currently in use on the Lumepoint website and platform:

Cookie Name, Purpose, Duration, Type, Provider

__session: Manages your authenticated user session and keeps you logged in to your account. Session, Essential, Lumepoint

_csrf: Provides cross-site request forgery protection to keep your account secure. Session, Essential, Lumepoint

lp_prefs: Stores your platform preferences such as display settings and selected plan. 12 months, Functionality, Lumepoint

_ga: Registers a unique ID used by Google Analytics to generate statistical data on how you use the site. 2 years, Performance, Google

_ga_[ID]: Used by Google Analytics to persist session state. 2 years, Performance, Google

_gid: Registers a unique ID used by Google Analytics to generate statistical data on how you use the site. 24 hours, Performance, Google

_stripe_mid: Used by Stripe to detect fraud and prevent payment abuse during checkout. 1 year, Essential, Stripe

_stripe_sid: Used by Stripe to manage your payment session during checkout. 30 minutes, Essential, Stripe

Note: This table reflects cookies in use at the time of publication. We will update it as our use of cookies changes. We recommend checking this page periodically.

4. Third-Party Cookies

Some cookies on our site are set by third-party services we use. These are subject to the privacy and cookie policies of those third parties. The third-party services we currently use that may set cookies include:

•       Google Analytics: Used to analyse website usage and improve our Services. You can opt out at https://tools.google.com/dlpage/gaoptout.

•       Stripe: Used to process payments securely. Stripe sets cookies to prevent fraud and manage payment sessions. For more information, visit https://stripe.com/privacy.

We do not permit third-party advertising networks to set cookies on our website.

5. Your Cookie Choices

You have the right to decide whether to accept or reject non-essential cookies. You can manage your preferences in the following ways:

Cookie consent banner

When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or manage your preferences by category. You can update your preferences at any time by clicking the cookie settings link in the footer of our website.

Browser controls

Most browsers allow you to refuse or delete cookies through their settings. The method varies by browser; please refer to your browser’s help documentation for instructions. Please note that disabling cookies may affect the functionality of our website and Services, including your ability to log in and access your account.

 Specific opt-outs

•       Google Analytics: https://tools.google.com/dlpage/gaoptout

•       Network Advertising Initiative opt-out: http://optout.networkadvertising.org/

For more general information about cookies and how to manage them, visit www.allaboutcookies.org.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our Services, or applicable law. The date at the bottom of this page indicates when it was last updated. We encourage you to review this policy periodically to stay informed.

Where changes are material, we will notify you via the cookie consent banner on your next visit to the website.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: support@lumepoint.com

Website: https://www.lumepoint.com

Lumepoint